At GM Parts Center, we want your parts to arrive quickly and hassle-free. That’s why we ship from multiple fulfillment centers across the country, giving us wider inventory coverage and faster delivery times.

• Order Processing: Most orders are processed the same day, but please allow 1–3 business days during busy periods. Orders are not processed on weekends or holidays.

• Manufacturer Orders: If a part needs to be ordered from GM, it usually arrives to us within 2–3 business days before we ship it to you. In rare cases, some parts may take up to 15 business days. Rest assured, we’ll ship your order the moment it arrives.

• Shipping Times: Standard ground shipping typically takes 4–10 business days, depending on your location. While we can’t guarantee carrier transit times, we’ll always provide tracking so you can follow your shipment.

• Shipping Costs: If a shipping charge does not calculate correctly at checkout, we’ll reach out to you for approval before processing your order.

• Carriers & Methods: We may substitute carriers at our discretion to keep costs low and delivery times fast.

• Availability: In the rare case that a part is backordered or discontinued, our team will do everything possible to help you locate one quickly.

• Restrictions: We do not ship internationally or accept COD orders.

Our goal is simple: get you the right GM parts, delivered as fast and affordably as possible.

We want you to be confident when shopping with us. If you ever need to return a part, here’s how it works:

• Requesting a Return: Simply click the “Request Return” link on your order details page within 30 days of receipt. Or email us that you need to return.

• What You’ll Need: Please include your Order Number or invoice copy with the return.

• Condition of Parts: Returns must be new, resalable, and in the original packaging. We cannot accept used, installed, or “test-fit” parts.

• Non-Returnable Items: Electrical parts are not returnable.

• Return Shipping: You’re responsible for return shipping. If you’d like, we can email you a prepaid return label—the label cost will simply be deducted from your refund.

• Original Shipping Fees: Please note that the original shipping charges are non-refundable.

• Restocking Fees: We normally don’t charge restocking fees. However, in same cases a restocking fee may apply.

• Processing Time: Once received, please allow 10–14 business days for us to inspect and process your return.

• Right of Refusal: If a return does not meet these guidelines, we may return the item to you.

Our goal is to make sure you get the right part the first time. If you’re unsure about fitment, always include your VIN at checkout and our team will double-check your order before shipping.