Customer Service Phone/Email Support is Staffed from 7:00am to 6:00pm (MST) Monday - Friday and Saturday from 7:00am - 3:00pm. Customer Service is Closed on Sundays and All Major Holidays.
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Return Policy

Return Policy

  • Please email us notifying us you are returning a part.
  • A copy of the invoice will need to be included with the return.
  • There is a 15% restocking fee charged against all returned parts.
  • Handling and shipping charges are non-refundable.
  • Parts must be in a resalable condition and in the original GM packaging.
  • Please use proper packing materials and boxes to help protect goods.
  • Return shipping costs are your responsibility; we do not pay for return postage.
  • We cannot take back used, installed or tried parts.
  • Electrical parts are not returnable.
  • Return request need to be within 30 days of receipt.
  • Email us the tracking number of the return once it is shipped. (Do not use non-traceable carrier)
  • Please allow 7-14 days for us to process your return after receipt.

We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria. Any returns that are not eligible for credit can be arranged to be shipped back to you at your expense. If rejected returned goods are not claimed in 30 days they will be discarded and we will not issue a refund.

All Returns should be shipped pre-paid via Federal Express to:

GMPartsCenter.net
C/o Return Dept
8585 E Frank Lloyd Wright Blvd
Scottsdale, AZ 85260