What are your Store Hours?
We're available 8am-5pm Monday thru Friday, and 8am-3:00pm Saturday MST (Arizona).
 
Pricing and Catalog Information:
Prices listed on this website are valid ONLY on this website for ONLINE purchases. Online prices are not valid over the phone or in the store. You may place your order online and pick it up at Van Chevrolet in Scottsdale, AZ once you are notified via e-mail your order is ready for pickup. The online catalog is for reference only and may contain part number, description, pricing inaccuracies and does not reflect current on-hand inventory.
 
Why do you need my Vin#?
The Vin# is necessary in identifying the correct parts for a particular vehicle. With the Vin#, we can identify each and every Production Option for all vehicles produced beginning with the 1990 model year. Accuracy of parts are not guaranteed unless we are provided with a VIN.
 
Do you sell genuine OEM parts?
All parts are guaranteed to be new and factory original. These are the same parts you would purchase from the dealer.
 
Do you have my part in stock?
In addition to our on-hand inventory, we work with a network of hundreds of parts warehouses across the country enabling us to fill and ship orders within 24 hours. In the unlikely event that a part has been placed on backorder or discontinued, we will do our best to find one for you as quickly as possible.
 
Can I add to my order after it has been placed?
Yes, you can add to an order up until the time it is shipped and no longer in our possession.
 
Can I cancel an order after it has been placed?
Yes, you can cancel any order or part of any order up until the time it is shipped and no longer in our possession.
 
How long before my order ships?
In stock orders ship within 24 hours.
 
Do you ship outside the United States?
No, we don't sell parts internationally.
 
Which credit cards do you accept?
We accept Visa, Mastercard, Discover, and American Express.
 
What method of shipping do you use?
Most products listed in our catalog are in stock or are immediately available from our warehouse. If we have it, it goes out as soon as possible, usually within 24 hours. Depending on the availability from General Motors, we can have product shipped to you in seven to ten days. Sometimes it can be quicker, but use the 7-10 day number as an 'average'.

We ship all orders using Federal Express. They give excellent service and are extremely reliable. The listed shipping cost on your order is an estimate. Your actual shipping cost will depend on the size and weight of your order. If you would like to know the exact shipping cost before placing an order, please email us at: info@gmpartscenter.net. We do not have a handling or processing charge for any order.
 
What is your return policy?

What did we leave out?
As hard as we've tried to cover everything, I'm sure there is plenty we've left out. If there is something you need and don't see it here, just ask. We're always just a click away. We look forward to hearing from you.